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SHIPPING
We ship to all the countries in the European Union, shipping is by Surface mail or Airmail.
For other destinations please contact our customer support.
The cost of postage and handling is calculated automatically when starting the checkout procedure, it is calculated based on the weight of the products ordered.
Shipping cost consist of a fixed package price plus price per each kg.
| Destination |
Surface mail |
Airmail |
|
Package price |
+ price per kg |
Package price |
+ price per kg |
| Austria |
- |
- |
8,21 EUR |
1,23 EUR |
| Belgium |
10,35 EUR |
0,92 EUR |
15,42 EUR |
1,61 EUR |
| Bulgaria |
6,90 EUR |
1,30 EUR |
9,89 EUR |
2,53 EUR |
| Cyprus |
6,29 EUR |
1,61 EUR |
9,28 EUR |
3,83 EUR |
| Czech Republic |
7,44 EUR |
0,92 EUR |
8,90 EUR |
1,76 EUR |
| Denmark |
9,28 EUR |
0,54 EUR |
9,28 EUR |
0,84 EUR |
| Finland |
- |
- |
12,72 EUR |
- |
| France |
9,66 EUR |
1,00 EUR |
13,19 EUR |
1,92 EUR |
| Germany |
13,73 EUR |
1,15 EUR |
13,73 EUR |
1,99 EUR |
| Greece |
4,68 EUR |
1,07 EUR |
6,75 EUR |
2,38 EUR |
| Hungary |
6,67 EUR |
1,07 EUR |
9,59 EUR |
1,76 EUR |
| Ireland |
6,90 EUR |
1,00 EUR |
9,82 EUR |
2,15 EUR |
| Italy |
7,13 EUR |
0,84 EUR |
9,59 EUR |
2,53 EUR |
| Latvia |
- |
- |
3,37 EUR |
0,46 EUR |
| Lithuania |
3,91 EUR |
0,38 EUR |
4,14 EUR |
0,77 EUR |
| Luxembourg |
7,52 EUR |
0,54 EUR |
9,59 EUR |
2,53 EUR |
| Malta |
8,67 EUR |
2,07 EUR |
11,27 EUR |
4,76 EUR |
| Netherlands |
7,52 EUR |
1,00 EUR |
9,36 EUR |
1,69 EUR |
| Poland |
6,67 EUR |
1,15 EUR |
8,97 EUR |
1,61 EUR |
| Portugal |
9,28 EUR |
1,07 EUR |
12,12 EUR |
2,99 EUR |
| Romania |
7,52 EUR |
1,46 EUR |
10,74 EUR |
2,61 EUR |
| Slovakia |
5,75 EUR |
0,92 EUR |
8,21 EUR |
1,76 EUR |
| Slovenia |
7,13 EUR |
1,07 EUR |
9,05 EUR |
2,07 EUR |
| Spain |
5,91 EUR |
1,15 EUR |
7,82 EUR |
2,91 EUR |
| Sweden |
13,34 EUR |
1,00 EUR |
14,03 EUR |
1,07 EUR |
| United Kingdom |
9,28 EUR |
2,15 EUR |
9,28 EUR |
2,91 EUR |
There will be no additional taxes or fees when picking up your order.
All parcels have tracking, however the range of online tracking information depends on the tracking capability of the receiving post.
Delivery time varies by destination, on average the delivery time for airmail is 4-6 and for surface mail 6-9 working days.
All orders are shipped from our warehouse Monday - Friday after we have registered your payment. No shipping on Saturdays, Sundays or Holidays.
PAYMENT
Payments are based on the invoice displayed upon completion of your order!
Your order and invoice will be cancelled after 5 days if no payment is received.
Available payment methods are:
1. Wire transfer
Account in Swedbank Latvia:
Swedbank
Account holder: POLARITY OU
Account No(IBAN): LV40HABA0551020039885
BIC: HABALV22
Account in SEB Pank Estonia:
SEB Pank
Account holder: POLARITY OU
Account No(IBAN): EE541010220057738014
BIC: EEUHEE2X
All wire transfers can be made in EUR, LVL or LTL, we suggest reviewing your banks pricelist to find out which of the previous accounts and which currency is most favourable for your payment.
If you need to make an international wire transfer then you might also need to specify the company address - Laki 12, 10621 Tallinn, Estonia
2. PayPal
PayPal is easy! Just make your payment to info@pokershop.ee and you are done! More info on PayPal can be found here.
All PayPal payments are made in euros.
3. Credit Card
Direct credit card payments are not available for security reasons. If you would like to pay by credit card, you can create a PayPal account, register your card in PayPal and pay us thru PayPal.
4. Other
If you would prefer to use a different payment method, please let us know here and we will investigate if we can add it to our list of payment methods.
RETURNS
Before returning any item, you must contact our customer support here.
Products are eligible for a 100% refund(shipping not included) ONLY IF THEY ARE UNOPENED, in original packaging and within 14 days of purchase.
Customer is responsible for shipping costs up to 10 EUR.
If you have received a product that is damaged immediately notify us and it will be replaced, in that case we are responsible for all shipping costs.
Products not eligible for return, replacement or refund:
* any product found to be damaged through misuse, abuse or negligence
* items received free through promotions or sales
The customer assumes responsibility for all returned products up to delivery at our warehouse, shipping via carrier with tracking is recommended.
If you have any questions regarding refunds or returns, simply contact our customer support here.
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